โ† Faxly

Support

Questions or trouble sending a fax? Email hello@nyrai.ai and we'll help.

How much does it cost?

Your first 3 pages are free. After that, 25 pages are $2.99 as a one-time purchase โ€” and they never expire. Faxly Plus ($4.99/mo) adds your own inbound fax number.

Do my credits expire?

No. Pages you buy never expire. Sign in with Apple so your balance survives a reinstall or new phone.

Where are my faxes stored?

On your device, encrypted. We don't keep your fax content on our servers after it's sent or downloaded.

A fax didn't go through.

If the receiving line was busy or didn't answer, the fax is marked failed and your pages are refunded. You can resend from the fax's detail screen.

Can I use Faxly for medical records?

Our standard plans are not for patient health information. A HIPAA "Clinics" plan with a signed BAA is coming for healthcare providers.

NYRAI LLC ยท hello@nyrai.ai